RETURNS & EXCHANGES
We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Fabbees beauty & FabbyMe fashion purchase, we realize there are times that you may need to return a product.
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If you will need to return your product, please review the information below:
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• Returns must be made within 14 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused-unworn condition.
• Unfortunately we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your FabbyMe or Fabbees return to:
FabbyMe Inc
42013 Camino Casana
Temecula, CA, 92592
• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).
• Please make sure to record your returns tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within a week of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
Only items purchased on www.fabbyme.com & www.fabbeesshop.com may be accepted for a return.
Please Note: Empty containers are not accepted for refund; nor are worn or damaged items, as well as clothes with no tags.
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EXCHANGE POLICY:
We are happy to exchange any merchandise that is defective, damaged or unused. If you will need to exchange your product, please review the information below.
• We accept exchanges on items purchased on fabbeesshop.com & fabbyme.com only up to 14 days after the original purchase.
• Please enclose the product you wish to exchange and your receipt. On the receipt, write instructions on what item(s) to exchange.
• If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information.
• You will be responsible for the exchange shipping & handling charges, which will not be refunded.
• Ship your exchange to us via a pre-paid package:
FabbyMe Inc
42013 Camino Casana
Temecula, CA, 92592
Please contact customer service with any questions by email at info@fabbyme.com
Please Note: Empty containers are not accepted for an exchange; nor are worn or damaged items, as well as clothes with no tags.
DAMAGED PRODUCTS POLICY
If you receive an item that is broken or damaged, you may contact customer service at info@fabbyme.com within 14 days for a replacement and we will respond with the appropriate return and/or exchange instructions. Items will not be replaced after 14 days from your purchase date.